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hon z.

Contributor Level

Total Points
80

1 Review by hon

  • InterContinental Hotels & Resorts

11/20/22

The line keeps getting cutoff when we are being transferred to the front desk. It took us an hour of trying but didn't get us through.

And afterward when we showed up we were directed to a room that haven't been cleaned at this point! To feel that they supported our initial checkin demand yet didn't arranged our room ahead of time!

Furthermore, when dinnertime has shown up, we expect that the supper is incorporated however shockingly they said that it will be a different charge envision that there are 5 of us the frightfulness of the sum that was excluded from our financial plan for the excursion. I dont understand what occurred there yet we spend more than we had anticipated. At the point when we booked it they said that morning meal and supper is incorporated however we got nothing and had an unforeseen consumptions.

Be that as it may, it didn't end there. They have cheated us and it was difficult to get a duplicate of the receipt when we at last sort it out plainly they have cheated us and said that it will just require seven days for the discount to consider our record. Well that didn't occur. As of recently I actually continue to call them for my discount.

Terrible experience

Products used:
Towel soap shampoo

Service
Value
Quality

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