Howard P.

It took a week, a whole series of contacts and my cancellation for Just Host to find the solution for my web site not displaying properly. Customer service is very poor!

I received a message that my account had been automatically renewed. Then some time later I got the message that it was expired and I responded immediately. They did not ensure that there were no problems with my service.

First my web mail was inactive and I was able to get that restored after some difficult chats which blamed the domain registrar instead.

Then my website went to an earlier version although they were always hosing my website and it had been appearing correctly up until a week before.

Just Host staff insisted that Weebly was responsible and after some difficulty in contacting them I was told that they needed to repoint to Weebly. I conveyed this information to staff but they would not act on it. I just gave up and cancelled my account. I have no reason to want to continue with their service after what I have gone through.