Bought a bracelet that broke in 2 places trying to put it on. Final sale purchase but the company is unwilling to own up to poor quality item and issue replacement or refund. Don't shop here unless you don't care how long the jewelry will last. Terrible inexperienced people seem to be in charge of customers. So called management consists of 1 20 something young woman and is the only person a customer will be unfortunate enough to handle a problem. Buyer beware!