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Jim S.

South Korea

Contributor Level

Total Points
82
0
1

1 Review by Jim

Splice

  • Splice

“Snarky and contemptuous customer service”
5/9/23

I wasn't able to pay my membership fees due to some personal difficulties. When I explained my situation and asked nicely if I could resubscribe to my "legacy" plan, I got a sarcastic and snarky response from customer service. It's difficult to believe that this company values their longtime customers. I'm going to give Artgrid.io or sounds.com a try. Their customers have mostly left positive reviews about their experiences.

Products used:
Sounds monthly subscription with 100 monthly credits

Service
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