Austin C.

I was shipped an adult red-eye tree frog from underground reptiles. After moving him into my 36 gallon enclosure with my two healthy green tree frogs, the frog was dead on the floor within 48 hours. When contacting them about it, they say they guarantee "live arrival and visibly healthy" but say they have no responsibility for "how the frog is cared after arrival". You can't tell if a frog is actually sickly or just adjusting to the new setting until at least a few days of having them. I explain my part to their support and instead of working things out with me, they ignore my emails until I take the "store credit" and shut up. If you're gonna buy online, go to Backwater...Underground is cheaper for a reason.