- Browse Businesses
- Guides
- Consumer Tips
- Write a Review
- For Business
- Request a Review
- Backed by the National Science Foundation
- Sign up
- Log in
This company is an absolute scam. I ordered a product and still hadn't received it two weeks after it was supposed to have been delivered. I contacted customer service numerous times and all I got were automated emails and copy-and-paste responses max I asked direct questions about the tracking number and shipping company and was ignored. I asked for the situation to be escalated and was ignored. I reached out via their website and was twice told a manager would call me and I never heard anything either time. The products ship from China and the best I've been able to ascertain is that they use some shady Chinese company to get the products to America and then use USPS once the product clears customs but their shady Chinese delivery company doesn't have a functioning website and it seems like most packages get flagged by customs. It wouldn't be a big deal if they provided more accurate shipping estimates or responded to questions but they don't.
Ian hasn’t received any votes.
Ian hasn’t received any thanks yous.
Ian doesn’t have any fans yet.
Ian isn’t following anybody yet.
Empty.
Thank you for reaching out to us about your concerns regarding our order Ian L. We apologize for any inconvenience you may have experienced and would like to work with you to resolve the issue as soon as possible. In order to identify your purchase and provide the best solution, could you please provide us with your order number? This will allow us to locate your specific order and address any issues you may have encountered.Thank you for your cooperation and we look forward to working with you to address your concerns.