Thumbnail of user ib74

I B.

Contributor Level

Total Points
80

1 Review by I

  • SkinStore

2/28/24

I rarely write reviews but I thought it was important to do so for Skin Store.
This company is very dishonest.
When you order a product, their system directly records a subscription request.
As a result, a month later, you receive the same products and of course, your credit card (which they took care to register without your permission) is charged!

I of course contacted customer service, returned the products but was never refunded!

I had to file a complaint with my bank to finally win my case. My bank credited me the amount but it took a lot of work to put together the complaint file, send the evidence documents and it was only 3 months later that I was reimbursed
And we're talking about 170 dollars!...which is quite significant!

Skin Store is really dishonest. Do not ever order any products and do, not ever provide them with your credit card!

Service
Value
Shipping
Returns
Quality

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