Ido D.

After having tried pretty much all the leading forwarders for many years, I am currently using only Forward2me. No need to look elsewhere - they have it all. Multiple locations in most major e-commerce countries (US, UK, Germany, Japan), competitive pricing, work with all major couriers, work fast, and even fill out the customs declaration for you (you just need to input the price). A real treat! Kudos to Regilyn from Customer Experience for assisting with the rare issue when it arises.

Started out nicely several years ago but service has been degrading consistently. Letters are rarely being scanned without repeated prodding (used to be auto-scanned on arrival), prohibited items list monstrous (they claim the carriers dictate this but the carriers' own prohibited list is MUCH shorter) so they may reject your mailout at a whim and force you to return the item to seller (if you're lucky enough to be eligible for a return), "forgetting" to refund you when they cancel an assisted purchase (still waiting for over $200,1.5 months and counting). Sales reps flat out decline any and all requests and won't let you speak to a manager. This will disappoint even the cynics.