DO NOT BUY FROM THIS WEBSITE! I placed an order on this scam website and it never arrived but they still charged my credit card! When I tried to contact them I realized there was not a phone number where you can reach them, only an email. When I submitted my complain, I got an email back from them saying they were going to reply within 24 hours, but they "take pride in replying within 4 hours to all emails" Bulls%&t! I got a reply 3 days after and with no help at all... the worst service out there! DO NOT BUY FROM HERE!
Hi Ileana,
I'm terribly sorry to hear that you're frustrated with your ideeli experience. I'd like you to know that customer service is our number one priority, and in the event of an error or issue with your delivery, we'll certainly work to make things right for you. I encourage you to send me a private message with your user id and order number, and I'll be happy to investigate this matter. I look forward to hearing from you.
Best,
Jason Faria
Sr. Manager Customer Service