Iliana C.

If I could give 0 stars I WOULD! I placed an order on December 2nd for a photo album that I had spent 2 months creating and designing for my daughter. Paying for express shipping so it would arrive December 4th. December 4th nothing arrives, so I start writing emails EVERY DAY and they start answering WITH THE SAME PATRONIZING ANSWER saying how sorry they are and they were in contact with "production department" and NOT TO WORRY BLAH BLAH BLAH...they would keep me updated. Make this painful story short: DECEMBER 16TH after outraged email of mine...I finally get the DELAYED ORDER EMAIL. So, in case you can't follow: December 15 they STILL HAVE NOT SHIPPED THE PHOTOBOOK that was for a BIRTHDAY GIFT on Monday 19. I am enraged but it was too late to order a photobook print elsewhere. So at this point just feel mocked and disrespected by a bunch of INEPT, INEFICIENT, LOOSERS at the other side of the internet. It is my intention now call them and make their life miserable for making me miss my child's special gift.