I recently switched to PhotoBiz for website services, and I am blown away by the customer service. I've had many interactions with many, many of their support team - the most with Nathan and Sarah - and everyone has been just so responsive and helpful... overall absolutely amazing. Even though I signed up to the DIY plan, they and their designers have been so awesome in terms of helping with html coding on things I wanted to do that I was either having trouble with or didn't know how to code on my own. In addition to "just" website design and hosting, the service includes a variety of other cool features. I am looking forward to seeing what new things they add and improve as time goes on. Thank you Sarah, Nathan, and the entire PhotoBiz family! (You can check out our new PhotoBiz website at http://www.ireneabdou.com. I'm sure you'll agree that it looks amazing :) )