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Irene M.

1
Level 1 Contributor

Contributor Level

Total Points
215

About Me

I am a former NYC magazine columnist who worked with a community based operation for 12 years. I am an author of a book on a social ill, I have been a member of the faculty at CUNY, I mentioned this to iHerb which is the reason why I am here. No matter what I asked them, their reply stayed the same. I couldn't have an account with them because I did not have a cell phone. I offered them my home number, but, that wasn't good enough for them.

How I Can Help

I am a freelance writer, SEO content writer, published author and of course my handle here is not my real name. Stay well you all.

Interests

peace, fairness, humanity and exposing fraud and BS

2 Reviews by Irene

  • Zolucky

3/13/21
Verified site experience

So far so good, make it great and I will give you the sun, moon and stars in a great feedback review and bring you a ton of customers

  • iHerb

2/25/20

HERE"S THEIR STANDARD REPLY: "Also, we require phone numbers (AND THEY REFUSE HOME NUMBERS, WHY? PERHAPS THEY WANT TO TEXT YOU AND HAVE OTHER COMPANIES TEXT YOU? THIS REPLY IS A ROUSE, ITS BULL CRAP! EMAIL HARVESTING, CELL PHONE HARVEST, $$$$$$$, THEY WANT TO USE YOUR INFORMATION-DO NOT DO BUSINESS WITH THEM! THEY LIE, CS is BULL TO THEM] in case we need to contact the customer for any reason. We assure you and every other customer that iHerb in no way uses phone numbers for unethical purposes. [WHY DON'T THEY WANT HOME NUMBERS? WHY NOT, THEY REFUSE BUSINESS TO HOME NUMBERS... they ONLY WANT CELLS] IHerb is not in the scam business [CUSTOMERS, YOU BE THE JUDGE OF WHETHER THEY ARE A "SCAM BUSINESS" ----LOOK AT THEIR REVIEWS?] and we cherish our customers greatly, which is why millions of customers (LOL) around the world choose to shop with us daily for their healthy lifestyle needs. We hope this has cleared up some of your concerns and we wish you the best of health! [NO, IT HASN'T YOU DENIED A SENIOR CITIZEN YOUR SERVICES BECAUSE I DID NOT HAVE A CELL PHONE AND YOU REFUSED TO ACCEPT A LANDLINE--elder abuse, exploitation are not good BUSINESS TOOLS, your star rating SHOULD BE LOWER, STAY AWAY FROM iHERB, something unscrupulous is going on here.]

Tip for consumers:
DO NOT DO BUSINESS WITH THIS COMPANY, read the reviews, they have a 1.78 rating.

Products used:
none...without my cell number first, they would not take my order. I don't have a cell phone.

Thumbnail of user robertr177
Michael L. – iHerb Rep

Dear Valued Customer,

While we understand that a lot of companies don't require phone numbers in order to purchase products, iHerb adheres to GDPR standards which are the strictest in the world regarding customer security. We require phone numbers because cyber criminals can create multiple fake emails but rarely can they have more than one phone number. We are unable to reveal anything else as to why our security guidelines require this due to the fact that such guidelines deter fraudulent activity quite well.

Also, we require phone numbers in case we need to contact the customer for any reason. We assure you and every other customer that iHerb in no way uses phone numbers for unethical purposes. IHerb is not in the scam business and we cherish our customers greatly, which is why millions of customers around the world choose to shop with us daily for their healthy lifestyle needs. We hope this has cleared up some of your concerns and we wish you the best of health!

Irene Has Earned 51 Votes

Irene M.'s review of iHerb earned 51 Very Helpful votes

Irene Has Received 2 Thank Yous

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Vene R. thanked you for your review of iHerb

“Thank You for the heads up, I was about to make a $98.39 USD purchase as I was drawn into the site using a 20% coupon for first-time customers. Seeing over 692 negative comments over 121 positives, this is more than a red flag.”

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Mimi R. thanked you for your review of iHerb

“Thank u for your review! U are right about them! They are no good! I tried their so called customer service number and they refuse to respond! I'm glad I left them too!”

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Similar Reviewers on Sitejabber

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Jack X. reviewed Zolucky
5/2/24

Good experience

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Roger D. reviewed Zolucky
5/1/24

I love zolucky