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Overall I had a very good experience. At the first moment I had some doubts of shopping outside EU but I was guided and assisted through the whole process very professionally, thank you. Despite of not receiving the item I wanted at the first place, I was offered to replace it with another, everything was very easy and communication was great. After my request was finally processed and confirmed, I received my item surprisingly fast, it was matter of 2 days.
I chose Utsav becuse I liked the vast variety of goods that I was looking for and I found the whole shopping process pretty similar and certain to those places I was shopping before.
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