I know Taylor's of Harrogate teas, my favourite ones. I just wanted to organise all different ones I've been buying for years in a tea chest. Wasn't impressed with the quantity of wood, looks like mine got black marker right on the top of the cover. See attached picture. Whoever made this tea chest could just switched top of the chest to the bottom, cause rest of the box is good. Now I'm trying to cover this black mark, thinking about engraving…
Dear Iryna, We are very sorry for this experience with our company and understand your frustration. If you have not done so already, please reach out to our Customer Service team at customerservice@onlinestores.com. You will hear from our Customer Service team as soon as possible and appreciate your patience as we work to resolve this, we are so sorry for this experience!