Isabel A.

TAP Air Portugal...
I will start with... one star to many
Doesn't matter where in the world TAP employees are clueless about their jobs... kid you not
If dealing with TAP make sure you get to the airport not 3 but 5 hrs ahead of time, if you have to go to their counter because you have excess of baggage, have a pet or you have especial needs... you need the 5 hrs.
You will be talking to someone that won't look at you... and you also can be blue on the face trying tell them what ever you need to explain to them doesn't matter. You will be losing your flight... or pay through your nose for something you don't know what... and better pay or you lose your flight
They will not listen because they know better... the customer has no idea what he needs or wants...
That beautiful saying " Customer is always right" is wrong.
They snap at you, make you feel like you are a criminal. They are rude, obnoxious to the point of you losing your temper and then you are done.

I tried to call TAP Air Portugal numerous times and different numbers... I waited some times 30/40 minutes no one picked up the calls, the message goes on " due to high number of calls do not hung up you call will be answered..." I also tried the email address, now that's interesting they don't have one, only to book your flight but there they give you a phone number that goes no where...
My trip was on the 3rd of January 2018, I traveled a lot on my 60 years, I am Canadian and like most Canadians I am very polite and have tons of patience and apologize a lot in a between...
For the first time I felt insulted... I was like a flee bothering a dog
Be careful TAP now co-works with other air lines in Canada and USA, when booking a trip ask about it, freely they don't give you that info.

Love it
I don't have children but plenty friends with babies
Love to go to Carter's the pricing is amazing for the great quality and Carter's has in mind the softness of your little ones.
Also doesn't hurt at all your eyes when you get in and see the soft pastel colors it's all softness and cuteness... what to look at first?... boy or girl?

I used to be very pleased with eBay services, not any more... It's all lies, eBay doesn't protect buyers it's a scam. The buyers can't even get in contact with eBay customer service, witch is horrendous by the way, eBay throw at us the pull down choices (that we use) hopping that WE can resolve OUR problem... REALLY? SHOULD THAT BE CUSTOMER SERVICE'S JOB?... any way we do it and the results are obvious... we don't get any where TRY TO GET YOUR HARD WORK MONEY FROM A SELLER, THAT YOU PAID... AND GET NOTHING IN RETURN. I'M TRYING SINCE JANUARY 2017, eBAY TOLD ME TO CONTACT THE SELLER FIRST... AGAIN SHOULDN'T THIS BE CUSTOMER SERVICE'S JOB?
1st Contact. Nothing
2nd Contact. Seller says is going to refund my money
Waited 3 weeks passed
3th Contact Nothing
Tried to Contact eBay that claims that if a buyer doesn't get the issue resolved eBay will step in (on what?... By now I have a few ideas)
4th Contact with seller. Nothing.
Try then contact eBay costumer service (the joke was on me), good luck with it, SURPRISE eBay doesn't even provide a phone number. THERE IS NO WAY TO CONTACT eBAY.
PROBABLY NO ONE IS GOING TO SEE THIS, BUT WE ARE ON THE 21st CENTURY AND THERE IS SO MANY WAYS
TO BE HEARD AND CAUTION ALL THAT USES eBAY.

That's exactly what happen to me just 2 hrs ago.
Paid the shipping got my sample... did not like the felling of the cream and it takes to long to dry
Anyway... try to cancel the order, I was aghast when they told me that they have a restocking charge of 50%... 50% who does that?
Where was the " just pay shipping, in 30 days if you aren't complete satisfied just send it back" my cream was $159.99 I am getting only $80.00 and on top I have to pay shipping. I spoke with them... one hour on the phone with poor costumer service.
I cancelled my order.
Now I will cancel my credit card and send every thing "to pay on delivery"