WARNING SCAM FRAUD **PLEASE DO NOT USE**
I have booked with this company to travel to Saudi Arabia via MEA and have requested refund back in March due to flight being cancelled because of covid 19. The company is holding my moneys and refusing to refund for no reason. They send useless automated emails. They cannot give an approximate date. Initially they said 6 weeks in March but I'm in July out of pocket and still haven't received a refund. Fake do not use please. They also block you off the twitter if you confront them on social media. I have about 15 customers who are also awaiting and in same position. We have a group on Twitter. Booking name is Isham Mohamed. I have reported this to Ealing trading standard and the bank as fraud.
DreamWorldTrave Reference LQ89BQ Air Reference SHP6TS Agent Reference LQ89BQ.
My first communication with Ahmed on 6th March and last reply from lubna 9th July and still no refund. Constant email chains daily sent. No customer service at all.