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Ivan B.

Contributor Level

Total Points
83

1 Review by Ivan

  • Mashable

9/28/21
Verified purchase

Save your money and avoid Mashable. They take your money and don't take ownership of customers' problems with purchases. I ordered a software product via a Mashable review and the installation failed. Two weeks of going back and forth with them has gotten me nowhere. Instead of refunding my purchase as I initially requested - and fixing the problem - they pawned it all off to the software developer, who keeps sending flawed installation instructions that include broken links to nonworking websites. They've replaced customer service liaisons in the middle of my ordeal, indicating that the original person I worked with quit or was fired. I've learned my lesson, and will never trust Mashable again.

Ivan Has Earned 3 Votes

Ivan B.'s review of Mashable earned 3 Very Helpful votes

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