G J.

We can definitely confirm that your order was formally shipped out on the 28th, but sadly on the 29th we received word from the warehouse that a stock issue occurred, as the supply of tires ran and out and the few ones left were not in good enough condition to be sent. There was no intention to cause you an issue or waste your time, in fact that is exactly why we stopped the order! We did contact you as soon as we could, on the 30th, to offer you different tires (with a discount on any price difference) or a full refund. You opted on a full refund and we obliged, providing it minutes later. We do not have the same tires available, but we did briefly have some similar tires in stock that could have been offered as well!
Overall there was definitely an unfortunate issue here and we earnestly apologize to you once more, but we assure you that we did try to resolve it in a fair manner and that the situation was not intended!