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Jace C.

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1 Review by Jace

BikeIsland

  • BikeIsland

“Top Notch Customer Service”
9/2/16

I had an issue with the rear suspension of a bike purchased on BikeIsland.com that caused a broken rear shock and bent frame. I contacted customer service and was blown away by the level of customer service that I received. They responded to my inquiry within minutes and after describing my issue and confirming my proof of purchase, they shipped out a new frame and upgraded shock the next day. I wouldn't hesitate to recommend Bike Island to any of my friends or family. Well done guys!

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