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Purchased a chandelier, which was being shipped via a freight company. The company erroneously delivers multiple boxes to me, none of which are my chandelier. The customer service with Visual Comfort is ATROCIOUS. No apologies, no expediting my shipment, no proactive updates. Just a mess of a phone web where you can't actually speak to a manager and emails that go unanswered. I'll never order from them again. Absolutely awful experience.
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Product not delivered, customer service less than no help, really a waste of my time ordering...
Don't be fooled by the sales woman in this store! Flat out liars! Don't believe that their...
