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I thought I was thorough with my research and now I realize I didn't do enough. After spending over 2500 they want additional money for assembly which I had no idea would be needed. Hired 3 men to assemble and it still isn't done. With so much frustration I called to return and was told that would cost me close to another 500. I keep getting sales calls to upgrade the program and when I say no they abruptly hang up. I'm so angry and I was so excited. They don't care, it's all and only about sales for these people. I really wanted to get started with this proform 9000 and get the hang of it and then upgrade along with another piece of equipment. SMH, so sad, just so very let down. What a disappointment, they just couldn't be honest from the beginning. Careless and pushy is all you will get from here.
Tip for consumers:
Nobody here cares. It's your journey and you're on your own, they are of no help. Rude, dishonest and pushy sales.
Products used:
Proform 9000 - not assembled yet
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