Jackie P.

I wish I'd read these reviews before I ordered.
Customer service is non existence. I'm wondering if the company actually exists?
I order same day delivery and pay the extra. I then get an email to say that the flowers I ordered were not eligible for same day delivery!
They offered an upgrade and refund of the extra, which I have not had! The next day I had an email to say they were out of the flowers I'd ordered (roses) and would be sending a different selection, white alstra and calla lilies!
Today I receive another email to say they are out of flowers and won't be able to deliver until Tuesday next week, that's nearly a whole week late. I'm very dubious that they will ever turn up.
There does seem to be a similar thread in these reviews. Ironically their email address starts with 'we care'.