jack r.

My driver dumps my packages in my driveway on the other side of my house. He doesn't even knock on my door to let me know they are there. Today 3 packages in driveway. I live on the corner of 2 busy streets where my driveway is open to everyone. This happens repeatedly. One day the driver was carrying a heavy package up my drive. When he saw me, he dumped the package in the middle of the drive and went back for a second package (which he dumped in my driveway. I have tried to get in touch with UPS about this problem, but that is impossible. Tell this lazy person to knock and at least let me know the packages are there and I can get someone to move them. I am an elderly woman and usually cannot move them myself.

Called in to say part of my order was missing. Without even looking at my order, the representative said I wasn't entitled to the parts. When she checked my order, she saw the parts were listed. She said she had to speak to a supervisor and took over 25 minutes to get back to me. She just said that's the way they come from the manufacturer so I was SOL. Called lasted 26.53 minutes. They don't back the products they sell.