- Browse Businesses
- Guides
- Consumer Tips
- Write a Review
- For Business
- Request a Review
- Backed by the National Science Foundation
- Sign up
- Log in
Flight Network has held our money for a year and 4 months. The airlines (Latam) confirmed our tickets were refundable as of August last year but Flight Network continues to stall on our refunds. They have also put our money at risk because if they do not make the claim in the next month or two, we will lose everything. It's not clear what's going on but something is terribly wrong. The airline documented a refund was requested but Flight Network denies having the funds… I have called over 20 times in the last eight months, and the last time, I was on hold for 5 1/2 hours. It's unacceptable.
IMPORTANT: Ask your credit card company to dispute your charges. You typically have 118 days from arrival or departure dates of your flight to dispute charges.
CRITICAL: contact the conglomerate that owns Flight Network: etraveli. Tell the executives what you think!
Tip for consumers:
Dispute charges with your credit card company if Flight Network is denying or delaying your refund.
Products used:
Flights
Jacqueline W.'s review of FlightNetwork earned a Very Helpful vote
Jacqueline hasn’t received any thanks yous.
Jacqueline doesn’t have any fans yet.
Jacqueline isn’t following anybody yet.
Empty.
I went through the entire booking process for 5 people and when I received the confirmation...
I am resentful of the fact that you charge for every little thing, and the site set up so that...
