I ordered the welder over the festive season. They were closed but as soon as they open I received an update. Delivery was fast and was kept updated the whole time. I must admit the the Manual that comes with the welders doesn't help. I had to google the get everything working. They need to update the manual. Welder performs as advertised, Nice and compact for a machine that takes the 5kg wire spool. They also need to include an isolating nozzle adaptor for when you use Flux core wire and not gas.