Purchased a logo for 60 Aus dollars that when downloaded is off kilter when it wasn't like that in the design phase. Now that I've purchased it they've been harassing me through email AND Whatsapp to spend a further 450 AUD to own the logo? Wish I could go back in time and go elsewhere. Furthermore they addressed my as Gladis in the email?
Hi Jade,
I understand that you're disappointed, and I apologize for any inconvenience caused. Let me provide you with a brief explanation. At logodesign.net, we offer a collection of design templates that are owned by us and provided through our tools. Users can choose a template, customize it, and download it for their branding and printing needs. However, it's important to note that the basic copyright of the design template, including symbols and graphic elements, remains with logodesign.net
If you would like more information about copyright, please feel free to visit our terms and conditions page. Additionally, we offer our clients the opportunity to purchase the rights to the logo during the checkout process. This is an optional purchase, and if you're not interested, you can simply ignore the email regarding it. To address your concern, we have asked one of our representatives to contact you to discuss this further.
Thanks
LogoDesign.net Team
Hi Jade,
I understand that you're disappointed, and I apologize for any inconvenience caused. Let me provide you with a brief explanation. At logodesign.net, we offer a collection of design templates that are owned by us and provided through our tools. Users can choose a template, customize it, and download it for their branding and printing needs. However, it's important to note that the basic copyright of the design template, including symbols and graphic elements, remains with logodesign.net
If you would like more information about copyright, please feel free to visit our terms and conditions page. Additionally, we offer our clients the opportunity to purchase the rights to the logo during the checkout process. This is an optional purchase, and if you're not interested, you can simply ignore the email regarding it. To address your concern, we have asked one of our representatives to contact you to discuss this further.
Thanks
LogoDesign.net Team