Jahayra S.

I'd like to give a huge thank you and the Joann Fabrics in Saugus, Ma for their amazing service and attitude during our project in Peabody. We are in the middle of a large headboard upboosting project and we were literally driving like mad from one store to another purchasing one specific color of vinyl. Let me tell you how incredible the General Manager, Cathy was at this store when we shared our stress. She called all the stores and had them shipped that particular color to her store so we could pick up all available inventory every few weeks. My god! What ease. She and her team... not to mention offering us the 20% off discount on top of the purchase! We are only 1/3 complete our project but thanks to the Joann Fabrics Saugus team led by Cathy, we know we have a partner we can rely on! Love the service and will continue to give Cathy and her team our business! Thank you from the Holiday Inn Peabody. You guys Rock! That's how its done.