I Purchased a large inflatable soccer ball on June 17 and I have inquired a few times about the status of the order and was told that shipping from China was delayed I inquired 2-3 more times over the summer about product availability and then finally asking for a refund. It has now been 2 1/2 months after the initial order and my emails to the support website come back undeliverable and state that the email address does not exist!