Jaime W.

The fact that Momondo still allows blatant scams to appear in their search results and often at the VERY TOP OF THE LIST is appalling. Just look up eDreams here on sitejabber and then think twice about using aggregators who won't do any of their own screening.

I used Momondo (shame on them for not removing eDreams and Opodo) to purchase a flight from Maldives to Sri Lanka (1 hr long). I picked the cheapest pricing listed and purchased a flight for 2 people. Upon confirmation of booking, the next page in tiny print said "total price below". When I scrolled down it was TWICE AS MUCH as the price on the booking page. I called to cancel immediately and got a phony recording (they play endless games to avoid a person actually answering and I've audio got recordings, screenshots, emails, etc. to prove their embarassing, comical games.

I used the automated system to cancel since I knew I at least had "free same day cancellation for all your money back" according to the website (screenshots to prove it) and instead I got an auto email that I'd receive 80% of the flight price.

I'm telling you all, the games are endless. They change the subject when I said I was double charged so they can defer to all kinds of "legalese" about how my flight didn't quality for free same day cancellation... after first arguing that the reason I didn't get free same day cancellation was because I didn't cancel within 24 hours. As soon as I proved I canceled less than an hour from purchase they then said I didn't quality. Seriously, we need to start writing bad reviews on the travel sites that still allow eDreams and Opodo to show up in the searches. This is horrifying.