I saw their ads pop up on Facebook over and over. Their stuff looked great, but its Facebook so you never know. I ended up buying 1 hat, just to see if they were actually Flexfit, Adidas, Richardson, etc... and that the stuff was real and not knock-offs. The shipping was free, as advertised. To my surprise, almost immediately I received a personal email from the dude that owned the company explaining that they were a new, family owned business and that he genuinely appreciated me taking a chance on his gear. The hat arrived in about 5 days. It came in a neatly packaged box and was actually a new branded Flexfit, not a knock-off. I was so impressed with the quality of the embroidery that I made a review on his website, and again, the owner emailed me a thank you for the review and a coupon for anything in the store. I ended up buying 2 more hats, a shirt, a polo, and a hoodie. Again it was free shipping. Again, it was 5 days. Again, it was quality. Again, I got another, new personal email letting me know he appreciated another order, with another coupon! I was dumbfounded. It's just not everyday that businesses show pure gratitude to their customers. Yes, I would recommend them, and I have to my friends. They've purchased items from politactical and have all received the personal emails, and their stuff. Give them a shot.
Dear Jake,
Thanks for sharing this feedback.
I am sorry to hear about your disappointing experience with us and I would like to personally assist you to make things right.
Please let me know your Order ID or email address so that I can assist you with your concerns. You can also contact me at servicemanager@smartbuyglasses.com
I look forward to hearing from you.
Sincerely,
Allison
UPDATE 12.17.2020
Hello Jake,
I am happy to see that the issue has been resolved.
Your feedback is very important to us, and we appreciate you updating the review so that it reflects your current feelings.
Come back and see us soon. Cheers!
Sincerely,
Allison