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Arrived cracked,,, called customer service,, got a run around,,, they gave me two choices,,, send it back at a 30% restocking fee(WTF), re stock a craked egg? Or they'd send me some high heat plaster to fix it? Screw them, bought a diamond drill bit, dilled a hole at the end of the crack, filled the hole with high heat mortor, done deal,,, should have spent the money and bought a Green Egg, live snd learn
Tip for consumers:
They need a better warranty
Products used:
After fixing the grill,,, i used it
Jake S.'s review of BBQGuys earned 3 Very Helpful votes
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Empty.
Big fat zero to all services. Damaging instead of cleaning. Just stay away from this company...
