I will never buy from these people again. The first and final experience has been absolutely appalling! First I ordered shoes for myself and my daughter as well, then the shoes take over a month to arrive due to the extremely cheap way they choose to ship merchandise. Then when something doesn't work they charge you a second time for shipping! Now I'm faced with my daughter's shoes that never arrived! Of course she is disappointed but I am more than frustrated that they say it takes another month to determine where the shoes actually went. So basically this has been one of the most dissatisfied experiences with an e-commerce company. Beware! Do Not Shop Here! Try Fingerhut instead!