NO PRODUCT, NO SUPPORT, AND NO RETURN RESPONSE. After paying 39.95 when the product was advertised as being on sale for 27.95, the download failed to open. Thinking it was a file type problem, I went to the app store to download a file viewing app to handle multiple files, the file would still not open, and only presented as a bunch of scrambled symbols. Sending a reply on the fonedog's email they sent confirming the charge and download exe, there was no email response, or any indication of ability to stand by the product or help trouble shoot. If there was a zero rating star, i would enter that. Unless someone in this organization provides satisfaction, i can not endorse this product!