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James B.

Contributor Level

Total Points
80

1 Review by James

  • Galls

2/1/23

I ordered 2 shirts in October. In late December the shirts arrived, without patches sewn on. I contacted customer service and received an email addressed to me and their labeling department to email me a shipping label so the shirts could be returned and patches applied. It has been about a week and a half and still no email with a shipping label. I don't expect there ever will be one sent to me. Galls is the worst company I have ever dealt with as this is not the first time items for our department have been messed up. We have even received shirts with the incorrect patches sewn on. I believe a change in management is required to fix what is wrong with this company.

Tip for consumers:
If you have a choice use a different company

Products used:
Shirts

Service
Value
Shipping
Returns
Quality

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