James M.

Chuck Eddy and Bryan Mercer of TR FindLaw got me on a recorded web conference, talked really smooth, and tried to get me to accept a total garbage website as just needing a few tweaks. When I told them that the website was bad, and that a lot of work would have to be done, there was a long silence. Possibly, they are used to selling garbage and getting away with it. The website even included a photo of a car driver at a traffic stop giving a police officer a $100 bill. You would have thought that they would have been embarrassed about that, or even apologized, but nope. Instead, I got an e-mail trying to create an impression that all was well, maybe to create an e-mail paper trail to use against me later. So, I had to spend hours writing an e-mail back to put the real facts into an e-mail paper trail. I had to do that a second time too. Chuck Eddy and Bryan Mercer were terrible people, and dealing with them was a terrble experience. I wrote an e-mail discussing the options, one of which was me suing TR FindLaw, and they assigned a new project manager.

TR FindLaw charged me thousands of dollars for the time period when the website was not remotely decent enough to go online.

Ultimately, the content of the website was written primarily by me, which took me dozens of hours, probably more than 50 hours.

The new project manager, Kathy Scovill told me that it did not matter if my website was good, if people were calling me. However, when she said that, the website was not even online yet, so what did she base that on? Kathy Scovill told me that people looking online for lawyers look at only (1) the type of law the lawyer practices and (2) the lawyer's geographic location, and that other content does not matter. Let's just say that she gave me an extremely strong impression that she just did not want to do the work to do a good job. In the end, I could never get her to do everything correctly. I finally gave up. She was untalented and ignorant, but she could have tried.

TR FindLaw told me that Google Business Pages were crucial and that, for Google Business Pages, I had to rent an office with my own unique address. So, I signed a one year office lease, which cost me thousands of dollars. I later discovered that Google Business Pages is to attract LOCAL clients and I had told TR FindLaw multiple times (and I do mean "multiple" and I do mean "explained" in detail) that I was not trying to attract local clients and that I was trying to attract OUT OF TOWN clients. The bottom line was that I did not need what they were selling, but they sold it to me, so they got my money, and I got nothing.

The TR FindLaw website was outrageously expensive, compared to godaddy, especially because TR FindLaw charged me thousands of dollars when the website was not yet nearly decent enough to go online, and the TR FindLaw website never generated anywhere near enough calls or contacts to come anywhere close to justifying that expense.

TR FindLaw is sleazy and does bad work for ripoff prices. What a terrible mistake I made signing a contract with TR FindLaw. I wasted more than $10,000 and probably 100+ hours of my time dealing with them.