Adam, Chad, whatever they call themselves are all SCAMMERS
YOU WILL NOT BE ABLE TO WITHDRAW FUNDS
Spend your time contacting the Financial Conduct Authority or Financial Ombudsman Service. Hidden under Maven Group of companies they are no longer registered at Bevis Marks but now have LEVEL 7,155 BISHOPSGATE, LONDON, UNITED KINGDOM, EC2M 3TQ as their new address.