James M.

I purchased a hot water heater in Feb, 23. It arrived all beat up. Took pic's and called. They said go ahead and install, if there is a problem its covered. Well, it started leaking, they don't cover labor/parts to reinstall. That will be another $500 if I even get a replacement) They sent me to make claim direct to Triangletube. Triangletube said claim must come from Supplyhouse. Contacted Supplyhouse again and they said they need a day or two to process. NO ability to track progress, just wait. DO NOT BUY from SUPPLYHOUSE! You'll be on your own.