I've been ordering from Dr jays since 2018. I read the reviews online all the time. And all I can say is for me, I've never had a problem with Dr jays except once, they sent me a pair of jeans that I didn't order I got in contact with the customer service I was told to took a picture of jeans and I did so And they did an investigation and it was confirmed that I was sent the wrong pair of jeans, they told to keep the jeans and they sent out the correct pair out priority shipping. Since then I haven't had any issues always get my packages. And clothes are legit.