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We did a trial of this service but never used it. They enroll you in auto pay without disclosing, we were billed for a full year on auto pay. No one answers the phone on the site, emails to support go unanswered, best you can do is a chat bot which sends articles on why you cant get a refund past 14 days. Buyer beware - company seems to spend all its resources on SEO and ads.
Tip for consumers:
More transparency on billing practices, recurring billing not fully disclosed
Products used:
The basic service was used on trial basis
James W.'s review of Trusted House Sitters earned 7 Very Helpful votes
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We had sitter destroy an expensive murphy bed, attempt to cover it up and then made up a lie...
The last time I used THS I picked a sitter with 5 stars. 8 months later I am still discovering...
