James W.

Well I was on the flop about which pc company to go with to build my next computer, though great computers. My Alienware's are no longer cutting it for me. I reached out to Xidax first since I had recently watched a video on a build they did for Matt@ Demolition Ranch. Shane was the first agent I had the pleasure of dealing with, and actually dealt with for about 5 hours through out that day. Going back and forth through different companies and build sheets the one thing that stood out to me the most was Xidax was the only company where I was able to talk to a live person through chat... the WHOLE day. Shane promptly answered every question that I had as well as made some recommendations on a few things with the custom build I was working on the website. Told him that I wanted to have the computer by a certain day and he assured me that I would receive my build with a certain amount of days as well as receive live updates with build photos and to my surprise it arrived 2 days earlier than it was supposed to. I've had my build now for about a week and a half and have downloaded and played well over 20 different games on it with no issues what so ever. Even today when I made another order Cody's customer service was Top Notch. The build, the warranty, their Customer Service, their shipping/Packaging... was all exceptional and more than I could have hoped for. I was so worried with all the horror stories about shipping companies throwing packages out on the porch that I would receive a beat to death PC but there wasn't even a dent in the box! Without a doubt if I ever order another desktop or laptop at that matter Xidax will always have my business.