Jamie B.

Total waste of time. I went through the conciliation process with an adviser called Melissa regarding a legal dispute with an ex employer that overpaid me and wanted me to repay all of the overpayments including additional tax that I'd been charged as a result of receiving two salaries per month. She sent an e mail to the employer who refused to negotiate on any terms and abandoned me thereafter. I chased her several times only to be told the conciliation process had been closed due to the employers refusal to discuss any kind of compromise. I was promptly taken to court thereafter. What a complete waste of time.

Without a doubt one of the worst estate…
Without a doubt one of the worst estate agents on the market, they do what they can to actively promote the Purplebricks brand on tv and via online advertising, but their marketing of your property is abysmal. We were unfortunate enough to have an agent assigned to us by the name of Emma James, who is both unhelpful, patronising and completely disinterested in her clients. I would recommend to anybody thinking of using Purplebricks to think again and opt for the traditional high street estate agent who are motivated to sell your house via commission rather than a salaried employee who could not care less when she has your money and simply tries to undersell your property with a low valuation for a quick sale. On listing with Bridgfords we have been inundated with viewing requests which demonstrates the value of using a more expensive high street estate agent with excellent local knowledge and incentivised sales agents.