I have only had good experiences with TredUp so far. I'm surprised at the complaints I see here. ThredUp doesn't hide what they pay for the clothes that are sent in. You can see on their desktop site how much they pay each person for each item. You can even use their payout calculator to see how much you will most likely receive for your clothing. My buying experiences have been great. The customer service is fast and friendly, and you can return your purchases for free if they don't work out. I have nothing but good things to say.