They sent me invalid paperwork that took them two times to get right and then it wasn't correct. Took them to the court house and found that they had removed 7 small words from the bottom of the page that read "this form is available for free at"... their refund policy states That I need proof, a letter... the court house said they don't provide letters like that. If they provided a letter for every scam they would be writing letters all day long. When I did receive the correct paperwork from the courthouse and was transferring the info, we found some major mistakes on the forms GDP.com sent. Their forms don't match the states forms and the paperwork from the courthouse was less than half of what GDP.com sent me. Getting an answer is extremely difficult and because of broken English it's hard to understand. Plus they will just up and hang up on you... my case worker was no help and rarely answered my questions or didn't know the answer. Plus they want an extra hidden cost... they charge shipping cost in order for you to get your papers... no pay, no papers