Customer for 14 years will not be renewing. First American have worked on my A/C several times including replacing the compressor within the past few years,
I noticed that it was making a noise as it did a couple of years ago so I notified warranty.
Contractor was sent to look at the condenser. The contractor listened and his words verbatim is it's the compressor and the coils are old. He then stated, "the condenser needs replaced and First American will not warranty as the coils are old". I said well what do you expect the unit is over 20 plus years. He took a picture and sent to FAHW. Then tells me we can replace tomorrow for $$$$. With the temps we have in Nevada, we replaced it. I reached out to FAHW requesting to be reimbursed for the condenser.
Well, you guessed it they denied the claim. FAHW stated the contractor reported due to an accident the coils are bent that was a downright lie. There were no accidents. The only people that worked on the condenser were the contractors that FAHW sent.
My contract will end in December and will not be renewing. In 14 years I will have paid them $9,912.00.
Shame on them. Do yourself a favor and do not use FAHW.
Hi Jane,
We’re sorry to hear that you experienced difficulties with your glasses order. At GlassesUSA.com, we are committed to ensuring that our customers’ needs are being met. We know you are disappointed, and for that, we do apologize.
Your new glasses are completing production and will be shipped shortly. To get your glasses to you as quickly as possible, we will send them by expedited shipping.
Our apologies for any inconvenience and thank you for your patience.
Yours truly,
GlassesUSA.com