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Jane S.

Knoxville, United States

Contributor Level

Total Points
101

1 Review by Jane

  • Ann Taylor

5/11/23

I ordered several pieces of clothing and never received the package. When I called customer service I was told that it was not their issue. I finally tracked the package down as UPS had given it to the post office for delivery. One item of clothing was of poor quality and the other items were too large. I tried to return the items to a local store and was told they couldn't accept returns on an online order. I paid $8.95 to return it and I won't order anything in the future. It shouldn't be that difficult to spend money with a business.

Service
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Returns
Quality

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