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We bought tickets for State Street Ballet on 8 October 2023 for a performance on 16 December 2023. The e-mail response told us that we had tickets and they would be available on 15 December. On 15 December we received a phone call and the agent told us that there was an issue (not explained) and our tickets were not available. How do you explain this to three granddaughters and three great granddaughters? The agent said tickets were available for the following night but we had conflicts.
How, on 8 October, can they tell us we have tickets and then on 15 December, the day before the event, tell us we don't? Explain this failure on your part to our girls that have new dresses just for the event!
Order number ******* on 10/08/2023 for $641.95
Very poor (aka no) customer service. Happy Holidays
Do not use this source for ticket purchases.
Tip for consumers:
After two plus months, they told us the tickets were now not available, the day before the event. Scam!
Products used:
None, they were ballet tickets.
Janet H.'s review of BoxOfficeTicketSales earned 2 Very Helpful votes
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