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I signed their documents WITHOUT credit card info, as this paperwork was only to "hold" a booking ( we were not reserving yet). I spoke to Adam, and everything he explained, was false. Later on, I provided CC info and I asked Adam to not charge it YET, as some additional costs were added, and I needed to talk to my boss first. Well, they charged it without waiting for my consent. I then cancelled and opened a dispute with my credit card company. I have told GHS to CANCEL everything because I will not do business with such company. They still have the reservation active, and they want to keep the deposit they charged, as a credit for future bookings. Are you kidding me? I will never, ever do business with this company. I do not need any sort of "credit for future bookings". This company is a nightmare. Please book directly with the Hotel and save yourself a lot of unwanted headaches.
Janeth G.'s review of Global Housing Corp earned 3 Very Helpful votes
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I booked 3 rooms for 6 nights in frankfurt for paperworld fair two years ago i already paid full,...
$2500 in credits from shows that were postponed is totally gone. Their phone number is turned...
Thank you for the above comment, i have looked over the case and i have discovered the following. You have reserved the hotel through us and than wanted to provide the card latter. We have reserved on a good faith and later the credit card was received. Once the card was received the system automatically charge the deposit. Later on we have discovered that after all this work that the customer wants to cancel and does not want to honor the signed agreement and pay the cancellation fee. And to earn more business in the future without the customer loosing any cancellation fee we offered to keep the amount charged as credit for next use and from that point on we never heard back from the customer unless through the credit card company. I apologize but we had an agreement and we will not do the all this work for nothing.