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janet s.

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1 Review by janet

JTV

  • JTV

“Return”
1/18/24

I sent back an item on the 8th of January and still no return information from JTV, if this is what happens with returns rather not order in the future.

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Helpful  (2)
Thank you
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Tim M. – JTV Rep

Hello Janet, we thank you for providing your review. Our goal is to provide excellent service to our customers. We sincerely apologize for your experience you had with your return, and would love for the opportunity to make it right. Please contact us at 800-619-3000 or by email at customercare@jtv.com. We do respond back to emails, but it does take up to 24-48 hours for us to get back to you. Please provide an Order Number, or phone number associated with your account so that we can review. Thank you.

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