I ordered a discontinued scent to be matched (PHOENIX by Keith Urban)> The cologne I received did not match the scent very well. I emailed ScentMatchers requesting a refund. They offered to remake the scent or send me a new match for another cologne. I decided to give them another chance to make a different scent. I requested TWILIGHT WOODS for men by Bath and Bodyworks. It arrived quickly in the mail and is a perfect match for this scent. I really appreciate the fact that this company went above and beyond to make sure that I was pleased with their product. I will definitely use this company again if I ever need a cologne matched!