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Stopping for a fountain for our front yard, decided to go to a statuary specialty store.
Saw what we wanted in a catalog. Ordered it. It was delivered in a timely fashion and the delivery company placed it very close to where rupture was going to be. When we were installing it, the item instructions were from WAYFAIR! I looked the fountain up and sure enough…Wayfair has it. $450 LESS. And with free shipping.
Not sure if the company sells to Wayfair, but it's rather annoying.
The fountain is really nice…color looks a bit off from what we chose, but it's ok.
Some styles shown not available in size selected. Filter doesn't work. Shows men's shoes when women's was selected. Also size selected and site shows shows not available in that size. Not user friendly
Have ordered before
Need walking shoes
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Hi Janice,
Like you said, you came to a Statuary Specialty Store, We spent time with you in person to find the right Fountain and the right Color, something that the sellers of Wayfair don’t offer because you don’t know who you purchase from. Wayfair is just a platform with thousands of sellers. We offer Customer service. We send videos to our Customers to make sure they choose the right Fountain and color, we offer video calls to make sure they set up the fountain properly. Now there is a lot of people out there trying to make business without understanding how business works. People purchase wholesale products and they mark them only 30%-40% and they don’t make any profit but they have a sale. When you called us and let me know that someone is selling our fountains cheaper on Wayfair I offered you a return for a full refund, you said no because the fountain in Wayfair takes more than two Months to be ship. With us you received your fountain in two weeks. We don’t offer cheap fountains, we offer a Great Customer service. We have 67 Reviews, 65 with 5 stars, 1 with 4 starts and yours. That talks about our Customer service.
Thank you,
Miguel H.